Worse place ever - Live Chat Agent Spectrum Employee Review

1.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing at all. Worse place ever

Cons

Don’t apply hear. No one and I mean no one likes it mean. Managers will not back you up and you will have to deal with customer abuse including being threatened and some customers even go as far to describe what type of physical harm they will do to you. Even with this, management does nothing about it. The job description and demand is also horrible. You will get tons of new responsibilities for no extra pay.

Explore other reviews about Spectrum

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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