Its alright - Billing Specialist Spectrum Employee Review

4.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The pay is great considering it's a call center. They offer great benefits as far as health insurance, employee assistance for councelling and therapy etc.

Cons

Management is always being changed. You are constantly being monitored getting warnings,write ups and finals which stop you from being able to change shift hours and departments if you cant stop people closing their accounts because their bills go higher every year and noone uses cable any more and its inevitable. Some how they still assume you should be able to save every account even though they arent keeping up with technology changes and competitor internet prices and speeds.

Explore other reviews about Spectrum

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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