Nice people never any down time - Internet Repair Representative Spectrum Employee Review

3.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Environment is great People are great They do some nice things for employees also to try to keep moral up Paid Training

Cons

Back to Back calls endless Customers are very demanding and rude Every minute is tracked including restroom breaks Night shift is more neglected than morning ontop of having to deal with west and east coast.

Explore other reviews about Spectrum

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Spectrum for 7 years now. If you have a good work ethic, Spectrum hands down is the place to work. I've had 2 kids since starting with them, their benefits are amazing, good pay, and I cannot say enough of how fortunate I have been since starting with them.

Cons

They are a corporation. If you understand that, then there aren't any major cons

5.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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