Good Product Bad Management - New Client Specialist SpinFusion Employee Review

1.0
Apr 3, 2013
Recommend
CEO approval
Business Outlook

Pros

The employees are all very cool to work with

Cons

Senior management has no idea what it's doing. Owner will hire anyone with any sort of technical background (whether or not it's relevant to the job), and throw them in the fire. If the new hire can't figure out the intricacies of Spinfusion's 100% proprietary software, the ins and outs of MySQL queries, management will tell him/her that they're not trying hard enough or that they're stupid. The owner is condescending as all get out and narcissistic to boot. He knows the product (he built it) and makes everyone else feel like incompetent children for not understanding it in just a few weeks. Everything that's been said by previous reviewers is true, the management at Spinfusion is a nightmare.

Explore other reviews about SpinFusion

5.0
May 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Amazing work/life balance 2. Endless growth opportunities 3. Fun work environment 4. Great coworkers 5. Personal and professional interest from the management team

Cons

1. Can be stressful, but stress is always well-managed

2
1.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

The people at the bottom of the company are awesome. They are Fun and always willing to help.

Cons

Okay, I have worked here a little over a month and I honestly cant believe how completely horrible this place is to work. I have already scheduled other interview at a different company its that bad!!!! Everyone that works there hates their life. Everyone is in constant fear of getting fired and management preaches that it wants a great work environment but believes that if you aren't working 10-12 hour days sometime that you aren't doing your job. They also dont tell you that they require you to work weekends. Don't dare ask a question! They don't have time answer questions. You will get absolutely NO support as a new employee from management in training, and the CEO literally talks down to everyone in the office. The CEO expects you to know from day one all of the ins and outs of his software. He is so smart he has no idea how to interact with normal people. He went to med school. and decided he wasn't a people person so never did his residency. He is by far the most condescending I've ever ever met.

23
avatar
SpinFusion Response
10y
First, apologies for our tardy reply. Thank you for your feedback. You're right about SpinFusion employees, they are wonderful and we appreciate everyone here and their hard work and dedication! In regards to the cons, we are sorry you feel this way. We are very up-front with candidates interviewing for this position about the weekend aspect of the role. In fact, evening and weekend work restrictions is brought up in the very first interview and the 'weekend work' of checking the ticket queue from home a few times a day (when you're on that shift) is outlined. We are sorry if it wasn't addressed in enough detail. We also apologize if you didn't feel you received the support you personally needed in regards to training. This position is very technical and the training is intensive and at times, quite challenging. We don't expect candidates in training to know everything right away (after all, how could they?), but we do expect progress in the training. Again, thank you for taking the time to provide your feedback and advice. We wish you luck and happiness.
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