Pros
Most, if not all, employees have the option to work as much or as little as they'd like remotely. This is huge for me as I am very concerned about COVID since my spouse and I are at high risk. Very nice coworkers. I've worked with many teams within Splunk and haven't run into any jerks. 15 holidays in 2022 + 4 "global rest days" (i.e. extra days off due to the pandemic)! Ability to supercharge retirement savings using the "mega backdoor roth" strategy (Google it if you don't know about this strategy which is not available at most employers). OK 401(k) match (better than nothing). Excited about the new CEO, Gary Steele. As a business systems analyst, I am happy to work on modern, mature, market leading systems such as Salesforce, SAP, Copado, MuleSoft, Okta, Jira, Confluence, Google Workplace, etc. Gender diversity is impressive. Work/life balance can be decent, but IT does require some late nights and weekends which aren't fun.
Cons
Business processes and systems are extremely complex, which makes getting up to speed as a new employee challenging. The good news is that our new CEO acknowledges this and is asking why things can't be simpler. The Salesforce org is ancient and therefore there is a lot of legacy code and configuration to wade through. Recent organizational changes are questionable, such as the firing of the previous CEO Doug Merritt and decentralization of IT. That said, I'm hopeful the new CEO will straighten this out once he gets up to speed. The Salesforce QA team is located in India, and they are great, but the time difference between them and most IT people in the Americas makes communication a bit difficult. Most recent raise didn't come close to the inflation rate. Yes, I know, companies give raises based on merit and the market for a position in a particular location, but that still doesn't make it an easy pill to swallow. RSU refresh didn't come close to making up for the huge drop in stock price. The IT org is pretty flat so there aren't many if any opportunities for advancement. Ethnic diversity is lacking. San Francisco Bay Area employees do not reflect the San Francisco Bay Area population, and perhaps not even reflect the pool of qualified potential employees.