Don't get fooled. - Patient Services Coordinator Spooner Employee Review

1.0
Sep 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The only Pro that I have is that I have met some of the best people who were just as unlucky as me to work for this crap hole.

Cons

1. LOW pay 2. Experimental Online ONLY health insurance(don't forget to activate your ins card) 3. Extreme Favoritism 4. Seniority Rules (sorry new hires-forget about getting holidays off EVER) 5. NO Overtime available 6. Complex Pay Schedule- seems like you are not paid fairly 7. No room to grow- unless you work for RCM in Scottsdale but even then pay still not worth stress 8. Unrealistic goals- patients seem to be just a number 9. Unbelievable Company Secrets. 10. High turnover company wide- HR(3-4 in just 5 yrs), Patient Service Coordinators, Techs, PT(certain clinics)

Explore other reviews about Spooner

5.0
Jul 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Great for connecting and learning if the field is right for you.

Cons

No cons to report at this time.

avatar
Spooner Response
11mo
Thank you for your feedback! We're glad to hear that your experience at Spooner has been positive and that you're finding value in learning and growing in the field. Supporting future clinicians is something we’re truly passionate about, and we’re proud to be part of your journey.
2.0
Dec 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stabilty, nice office, coworkers can be nice

Cons

Poor management, condescending, complaints will be ignored.

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Spooner Response
6mo
Thank you for sharing your feedback. We take feedback like yours seriously, and Michelle Sattler, Director of HR, would be happy to connect with you if you would like to discuss further. You can contact her at m.sattler@spoonerpt.com.
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