Great CSM team, culture and manager! - Customer Success Manager (CSM) Spot AI Employee Review

I loved working at Spot AI

Transitioning from a traditional VMS to Video AI was hard

With the strict exception of sales leadership, spot ai has some of the best employees around. The engineering, sales, and cs team are top notch, but they have also survived some of the most consistent and degrading changes over the years going from a once 32 account executives strong, to it's current count of only 6 account executives.

Most of the best employees who helped put spot ai on the map were either unjustly fired, or left. Sales leadership typically only lasts about 6 months and employee churn from sales, to engineering, product development, deal desk, and marketing have all left.