Not worth it - Anonymous employee SpotOn Employee Review

1.0
May 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free snacks, some decently nice coworkers if you look hard enough

Cons

Pretty toxic work environment. The company is run by management who are awarded positions based on their coziness with owners as opposed to any actual managerial experience. As a result, the whole company operates like one Central Payment fraternity, where success is determined by how long you’ve known the owners. Sales and recruiting are also quite sharky, overpromising, under delivering, and outright lying. Whole company doesn’t seem to know how to communicate effectively, which leads to an horribly inefficient opration.

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Jun 12, 2026
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CEO approval
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Pros

nice place to work, progressive and good benefits

Cons

a lot of changes all the time

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Robust benefits package that covers all the essentials: health, dental, vision, and a 401(k). They also offer an unlimited PTO policy, which is a great perk depending on how you prefer to manage your work-life balance.

Cons

Where do I begin? The product itself is unreliable and faulty, which means you are constantly dealing with angry customers. When you combine an unstable product with inept leadership, it's easy to see why the company struggles with profitability. There is zero culture here (at least in my department), and managers provide a severe lack of training. New employees are routinely thrown into situations they aren't prepared for, yet leadership wastes no time lambasting you when things go wrong. Because of this, morale is incredibly low and turnover is very high. Their internal processes are deeply flawed, and leadership has no intention of fixing them. It is simply too much work and unnecessary stress for the pay. I would stay far away from this company.

2
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SpotOn Response
1mo
Thank you for sharing your experience. We're disappointed to hear that your time with us did not meet your expectations, particularly regarding leadership and support within your department. Feedback like yours is important to us, and we take concerns about management and workplace culture seriously. If you're open to discussing your experience further, we'd welcome the opportunity to learn more. Please feel free to contact me directly at sarahekstrom@spoton.com. Thank you again for your feedback, and we wish you all the best moving forward. - Sarah
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