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SpotOn reviews

Avoid! - Anonymous employee SpotOn Employee Review

1.0
Sep 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about SpotOn, expect they have free snack and drinks. Occasionally, they will provide pizza or wings, and cheap T-shirts and low quality backpacks.

Cons

SpotOn has been the worst company I have worked for in my entire life. Company lacks direction, and managers just act like lost puppies. The president himself is unaware of what’s going on most days as he acts a robot. There is a lot of shady things that happen to maintain their sales goals by sales directors and sales agent. In other words, they are basically faking documents and signatures to make sure the company stays afloat - for what? So they can say: oh we closed so many deals this month? Oh yeah, it’s because half of them were fraudulent. Most accounts they sign up remain dormant, while they collect monthly service fees. Sounds familiar? Well, banks have been doing that for years and now SpotOn!

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SpotOn Response
7y
First and foremost: we don't fake documents and signatures, nor do we sign fraudulent accounts - any insinuation is patently false. The statement that most of our accounts are dormant also is untrue. While I am incredibly disappointed to hear your reaction to your time here, and would be happy to discuss, I won't stand for claims that are not just untrue but are slanderous. We take great pride in the work our team does day-in and day-out and our values and integrity mean everything to us. If anyone ever wants to discuss those facts - I'm more than happy to (rj@spoton.com)

Explore other reviews about SpotOn

5.0
Jun 12, 2026
Technical support specialist
Recommend
CEO approval
Business Outlook

Pros

nice place to work, progressive and good benefits

Cons

a lot of changes all the time

2.0
Jun 5, 2026
Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Robust benefits package that covers all the essentials: health, dental, vision, and a 401(k). They also offer an unlimited PTO policy, which is a great perk depending on how you prefer to manage your work-life balance.

Cons

Where do I begin? The product itself is unreliable and faulty, which means you are constantly dealing with angry customers. When you combine an unstable product with inept leadership, it's easy to see why the company struggles with profitability. There is zero culture here (at least in my department), and managers provide a severe lack of training. New employees are routinely thrown into situations they aren't prepared for, yet leadership wastes no time lambasting you when things go wrong. Because of this, morale is incredibly low and turnover is very high. Their internal processes are deeply flawed, and leadership has no intention of fixing them. It is simply too much work and unnecessary stress for the pay. I would stay far away from this company.

2
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SpotOn Response
1mo
Thank you for sharing your experience. We're disappointed to hear that your time with us did not meet your expectations, particularly regarding leadership and support within your department. Feedback like yours is important to us, and we take concerns about management and workplace culture seriously. If you're open to discussing your experience further, we'd welcome the opportunity to learn more. Please feel free to contact me directly at sarahekstrom@spoton.com. Thank you again for your feedback, and we wish you all the best moving forward. - Sarah
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