Does SpotOn pay their employees well?

According to anonymously submitted Glassdoor reviews, SpotOn employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at SpotOn. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at SpotOn?

55% of SpotOn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SpotOn 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at SpotOn?

Account Executive (295) , Hospitality Specialist (26) , Sales Executive (25) , Implementation Specialist (24) , Sales (23) , Sales Representative (14) , Account Manager (13) , Outside Sales Representative (12) , ASM (Area Sales Manager) (11) , Business Development Representative (BDR) (11) , Recruiter (9) , Sales Associate (9) , Software Engineer (9) , Product Manager (8) , Sales Partner (8)

What are the pros of working at SpotOn according to real employee reviews?

"Great leadership and structure overall." ((in 38 reviews)); "Great benefits and helpful with marketing" ((in 38 reviews)); "Great product and enjoyed my team" ((in 30 reviews)); "Pay is good and treated well" ((in 24 reviews)); "able to work from home some days." ((in 18 reviews))

What are the cons of working at SpotOn according to real employee reviews?

"No training or suport Your a person alone" ((in 45 reviews)); "Just a few good managers, but they are overstretched and therefore can’t offer useful support." ((in 20 reviews)); "Bait and switch employment offer advertising salary which vanish two interviews later for 100 % commission only." ((in 14 reviews)); "Upper management is disconnected to the true culture of the company." ((in 10 reviews)); "No base salary at all." ((in 10 reviews))

What are employees saying about SpotOn layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SpotOn layoffs and their outlook for job security at SpotOn in 2026.

What are the top reviewed SpotOn locations?

San Francisco , Chicago , Los Angeles , New York , San Diego , Atlanta , Royal Oak , Detroit , Denver , Jacksonville , Southfield , Charlotte , Boston , Phoenix , Austin , Washington , San Rafael , Raleigh , Dallas , Houston , Columbus , Spokane , Miami , Tampa , Greenville , Missoula , Oklahoma City , Louisville , San Jose , Seattle

SpotOn reviews

Where to BEGIN? - Anonymous employee SpotOn Employee Review

1.0

Oct 22, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This portion is a challenge to complete. The small company is great with a mom/pop type of business which they like to take advantage of. I will admit the success of the payment side of the company, they do a great job....again - taking advantage of the small businesses. As a former team member in HQ, they would often ridicule the Merchants, Sales Partners, and Employees. The management team provided a successful daily fraternity style of fist bumps and simply laughing at not only the merchants, but the Sales Partners as well. Junior Varsity at best. If you were not from the parent company, you were worthless. Great for the participants.

Cons

Are you looking for a decent compensation? Are you looking for a structured review process or a competent HR team? This is not the company to get involved with. Several team members mentioned the pay they received and it was sickening - below poverty in California. After my year long employment, I felt the need to write a review. There are several 'executives' that will take advantage and don't care. Please research prior to doing business with SpotOn.

SpotOn Response

7y

We're sorry to see that it seems you had a negative experience here. Having worked here, you know that we place a large premium on transparency, teamwork, and innovation. We invite *any* employee to raise any concerns they have with their experience here. You also know that each employee has a direct line of communication to the founders as well as the president, and they legitimately care about the culture here. We're building a company from the ground up, and acknowledge that the pace and structure aren't for everyone.

Explore other reviews about SpotOn

5.0

Jun 12, 2026

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

nice place to work, progressive and good benefits

Cons

a lot of changes all the time

2.0

Jun 5, 2026

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Robust benefits package that covers all the essentials: health, dental, vision, and a 401(k). They also offer an unlimited PTO policy, which is a great perk depending on how you prefer to manage your work-life balance.

Cons

Where do I begin? The product itself is unreliable and faulty, which means you are constantly dealing with angry customers. When you combine an unstable product with inept leadership, it's easy to see why the company struggles with profitability. There is zero culture here (at least in my department), and managers provide a severe lack of training. New employees are routinely thrown into situations they aren't prepared for, yet leadership wastes no time lambasting you when things go wrong. Because of this, morale is incredibly low and turnover is very high. Their internal processes are deeply flawed, and leadership has no intention of fixing them. It is simply too much work and unnecessary stress for the pay. I would stay far away from this company.

2

SpotOn Response

1mo

Thank you for sharing your experience. We're disappointed to hear that your time with us did not meet your expectations, particularly regarding leadership and support within your department. Feedback like yours is important to us, and we take concerns about management and workplace culture seriously. If you're open to discussing your experience further, we'd welcome the opportunity to learn more. Please feel free to contact me directly at sarahekstrom@spoton.com. Thank you again for your feedback, and we wish you all the best moving forward. - Sarah

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SpotOn

Where to BEGIN? - Anonymous employee SpotOn Employee Review

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