Pros
The health insurance/dental/vision benefits are top tier. Probably the best. Leads are easy to talk to and employee resources are easy to find when you need them, everyone is very helpful to point you in the right direction when you’re lost Paid holidays/extra pay on holidays Inclusive to lgbt+ culture, understanding of disabilities that might need accommodation Bi-annual reviews with potential for a raise or promotion Reimbursement for internet/electricity bills Completely remote 401k
Cons
0 work/life balance if you are in a customer-facing role. This job will consume your entire life. You are forced to change your schedule every 4 months - including having to work on weekends. The accrual rate for sick days is completely unreasonable. Teams that aren’t customer-facing can take pto whenever they want, and they get all the holidays off - but the rest of us have to ask at least 2 weeks in advance and there’s many days we are not allowed to ask for off. We are not guaranteed any holidays off. This job is not ideal if you have a family that you’d like to spend time with. The workload keeps getting piled higher and higher while the pay stays the same.