10/10 would NOT recommend - Sales Square Employee Review

1.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

the people are great! I cannot lie about that - but it's most likely because we are constantly trauma bonding over the new updates from SQ.

Cons

Jack is a mess. no internal movement. poor compensation. constant layoffs. middle management is useless. Jack is replacing everything with AI, no one is safe. lack of transparency. leaders are afraid of change and still think its 2011, causing issues within the company / causing it to remain at a standstill. the product itself needs improvements, we hear it all the time from customers who are churning - yet no product improvements have been made.

Explore other reviews about Square

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Had an amazing time building with AI

Cons

got removed by artificial intelligence

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are awesome. Healthcare and added corporate perks are some of the best. If you can make a strong territory you can make a lot of money.

Cons

A LOT. I have worked in tech sales for years and for competitors and I can tell you that Square is light years behind in the way that they coach, support, and in creating business systems that have real impact. Leadership changes as fast as anywhere I’ve ever been if one half or quarter goes bad. The data is so bad which is one of the reasons all the AI tools they try and slap on salesforce never have any real impact. ROE means nothing here either, it’s the Wild West and its dog eat dog. Whoever knows the right person and gets the lead first gets the deal so it can be inequitable compared to other sales orgs. Lastly the whole sales leadership team just sends pump up messages as the way they think they’re supporting the team. The lack of authentic support just makes reps miserable and makes them feel isolated. Especially because they know they’re always on the chopping block if they have a bad Q

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