Pros
The folks here (students, staff, faculty, UPD) are for the most part wonderful people and communicating between departments is easy. Faculty care about the students and are super accessible and generally friendly. There is a real sense of community here. The university has 8 operating principles which employees actually put into practice every day. They are more than just policies on paper for the sake of having them, everyone here works with those principles in mind and they are prevalent throughout the culture of the university. Great benefits and retirement plan. Plentiful vacation time PLUS paid university holidays ends up working out to about 4 weeks of paid time off per year. Flexible vacation time usage, at least in my department. There are plenty of incentives to stay here even if you aren't in love with your position. I love coming to work every day at a beautiful campus with easy access to coffee and food. Squirrel population is thriving and the Holy Cross brothers on campus have a program to feed the feral cat population, which is nice.
Cons
There is a lack of communication about new developments from the higher ups and VPs. They will often make changes and/or create new programs (all good things!) without including the folks who will actually implement these things and make them function at the practical level. The result is that students are often the ones to suffer while the "kinks" are worked out, when serving the student/customer should be the top priority. Better advanced planning is needed. The university was very vocal about the fact that they were not freezing salaries about a year ago as many other schools had to do. That all seemed great. Fast forward a few months from that announcement and there is a now a person who is essentially an efficiency "expert" making the rounds. People have been let go left and right over the past 8-10 months and cuts are still being made. Not huge layoffs when you look at other businesses making cuts, but many more than in previous years. It makes for tension and uncertainty in the air which was never apparent before. Parking. This year the cost of a permit to park on campus is $204 and it comes out of your paycheck. Paying that much doesn't mean you will find a place anywhere near where you're going on campus. That's a very minor complaint, though.