4.0
Sep 28, 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
They want you to enjoy coming to work, even if your job is to be yelled at by customers. They provide snacks, drinks and will often have company-sponsored meals, parties and mixers.
Cons
If you're on the "CS" team, be prepared to be constantly berated and yelled at by customers, because as part of the "escalation" team, it's your job to be composed while someone is telling you that you've stolen from them. Also, they seem to tout that if you start at the bottom that you'll be able to move up the ladder, but that is not common. It seems to often be based on a popularity contest, despite qualifications, and they like to reward brown-nosers.