Pros
Working at Staples is an awesome job. The work environment (at least in my store) is fairly relaxed although professional is always key. You are always encouraged to sell, but customer service (within means) is always the main focus. There is a lot of product training to always ensure you know the products you are selling. Almost every week I am given the opportunity to work a few extra hours. The management in my store is spectacular and I really don't think anyone could get better management in any other retail store. I always feel that I am an appreciated employee rather than just a number.
Cons
The starting pay is minimum wage, and the pay raises are terrible. Back to school hours are terrible, I sometimes won't get home from work until 11pm. It's designed like a warehouse and there is a huge sales floor to maintain so for some people this may seem a bit of a daunting task at first. Employee discount kind of sucks. It seems like management has to jump through a bunch of hoops to fire someone, even if their job performance is extremely poor which means you may get stuck with someone who doesn't do their job. For Easy Techs working on computers, the turnaround time required to get a system done is too short. Yes it makes the customer happy, but that means an EasyTech has to work on multiple computers in a much shorter time and that can be quite stressful.