Outside Sales/Account Manager - Outside Sales Account Manager Staples Employee Review

2.0
May 20, 2017
Recommend
CEO approval
Business Outlook

Pros

You get to work from home 4 days a week, they provide a decent base salary, car allowance, and great entry level sales experience.

Cons

Let me make this clear: you are selling cheap online memberships to local mom and pop businesses. That is it. You are not a "Mid-Market Account Manager," you are another door to door sales rep with a useless product. The commission structure is insulting, the corporate culture is toxic and depressing, the pay is low, and the micromanagement is unbearable. Be prepared to plan out your week hour by hour, day by day, and to have an overbearing manager that will text you and call you throughout the day to make sure you are where you say you are going to be. The program itself is a complete scam, and it is extremely difficult to justify when talking to office managers and owners of tiny businesses that run to the store down the block for their supplies every 6 months. The turnover is extremely high, and everyone is freaking out since it is a brand new division and isn't generating enough revenue to cover our salaries. This company is going under. It is no secret that they are currently negotiating the sale of the company with a private equity firm, and everyone is jumping ship. They closed over 700 locations this year, their market shares are plummeting, and they are failing to gain a foothold in the online market space. The director of our division quit and left Staples entirely, two regional teams lost half of their members in less than a month, and the job is not what it is sold to be in the interview. This is a high volume, low reward sales position masked with an Account Manager title, and this role is not for anyone with a high mental capacity, desire to sell large deals, or expectation of using creativity in their selling.

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Pros

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Cons

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CEO approval
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Pros

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Cons

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