A decent job. - Furniture Associate Staples Employee Review

3.0
Feb 12, 2009
Recommend
CEO approval
Business Outlook

Pros

It's an enjoyable work atmosphere. Good people, lots of fun at times. It's different on a day to day basis. I work in Furniture and it changes daily. Customers are pretty good. We have a lot of business customers who are regulars, and we have relatively few stupid people come through. Management is doing a pretty good job. It's challenging and physically demanding, and I like that. Working in the back putting away furniture or pulling stuff for deliveries is good times. Most of the associates seem to know what's going on, and what they need to do. I have few complaints.

Cons

How much we get paid is abysmal. I work like a horse and am only making 9 dollars, though there's employees who do nothing who have been there for a long time who get 10. The raises are tiny, and based only on length of employment then effort put in. Management doesn't always seem to understand that we live off this job, and has no problem cutting hours when sales are down. They then blame the associates for the lack of sales and add ons. There's also very little praise when a good job is done, but lots of chastising when a bad one is.

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5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a good job to have

Cons

Not enough pay per hour.

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

You will acquire genuinely useful AR and account management skills including Oracle, MS Office, customer support, reporting, and general O2C fundamentals. These skills will help you in future roles and look good on a résumé. To be transparent: those skills will come in handy when you’re searching for a new job later — because based on team conditions, you’ll likely be looking again within a year.

Cons

The Escalation Specialist role was originally part of the Center of Excellence (COE) and fully remote. It is no longer remote. Management relies heavily on weekly “validation” scorecards to evaluate performance. These scorecards often feel subjective and based more on opinion than actual workload, metrics, or demonstrated knowledge. They do not accurately reflect your true performance or skill level. Recognition tends to go to the same small group of individuals (primarily within Vendor Management), even though the Specialists are responsible for the majority of the day‑to‑day work and issue resolution. This creates an uneven sense of visibility and appreciation across the team. You deserve better!

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