Outside Sales of Copy, Print and Promotional items - Account Manager Staples Employee Review

1.0
Aug 7, 2012
Recommend
CEO approval
Business Outlook

Pros

you have the Staples name behind you....that is pretty much it

Cons

Salary is low, commissions are low, benefits are garbage compared to some smaller companies I have worked for. Not very family oriented, constantly micromanged with emails, meetings and conference calls. Not given enough time to actually sell because of "back office work". "Make sure salesforce is up to date." Sales people do their jobs as far as closing the deals, but when the customer receives the product it is incorrect probably 75% of the time. Worst culture I have ever worked for. Hiring is horrible, The production associates in the Copy and Print Centers have no incentive to do a good job and are 18 years old so they could care less how the products come out. DSM and DM's are basically full of crap and constantly lie. Company moves money around to look profitable aka not paying expenses so that the store lookd profitable at the end of the year. Technology as far as computers given to sales people are like 10 years old. They DO NOT pay expenses (cell, business travel, etc). And policy's change so frequently not only the clients, but the employees can barely keep up.

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5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good community of workers overall

Cons

It has a very high turnover rate due to layoffs

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount was pretty nice to have

Cons

Management was changed very frequently that right when one person would finally get their system in order, someone else would be hired to take their place. Also the pay was really bad, like it only became 15 right before I was leaving.

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