It was good for what it was - Customer Service Representative Staples Employee Review

3.0
May 19, 2013
Recommend
CEO approval
Business Outlook

Pros

It was my first job and taught me a lot in how to deal with people, both coworkers and customers, in a work setting. Not that management actually teaches you anything about it. It was self learning that made the experience at least okay.

Cons

They provide just enough training so you can do your basic function but don't expect to grow at the position you are hired unless you are ready to kiss ass. Management only cares about you doing your shift, never you as a person. Not a single manager ask me how I was doing after I called in to say I have to go to the emergency room for an emergency surgery. The only manager that asked, wanted to see my scar so I can prove my story true.

Explore other reviews about Staples

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good coworkers and benefits and work life balance

Cons

no flexible hours for students

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The location I worked at was very kind and accommodating.

Cons

They are forced to run a skeleton crew, Amazon returns bring in excessively angry people who do not buy things, too much emphasis on signing people up for the rewards program, balloons are coming

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