Customer Service - Customer Service Representative Staples Employee Review

2.0
Jul 17, 2013
Recommend
CEO approval
Business Outlook

Pros

I knew a lot about the stationary dept and was able to help customers. The store was always clean and easy to work in.

Cons

Horrible management! The guys in the electronics dept got away with murder. They were lazy and never had to pull their weight.

Explore other reviews about Staples

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good coworkers and benefits and work life balance

Cons

no flexible hours for students

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The location I worked at was very kind and accommodating.

Cons

They are forced to run a skeleton crew, Amazon returns bring in excessively angry people who do not buy things, too much emphasis on signing people up for the rewards program, balloons are coming

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