Took the position out of desperation - Customer Service Representative Staples Employee Review

2.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Working from home is a nice perk.

Cons

Doing customer service and low wages.

Explore other reviews about Staples

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good coworkers and benefits and work life balance

Cons

no flexible hours for students

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The location I worked at was very kind and accommodating.

Cons

They are forced to run a skeleton crew, Amazon returns bring in excessively angry people who do not buy things, too much emphasis on signing people up for the rewards program, balloons are coming

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