great people, terrible upper management - Copy and Print Associate Staples Employee Review

Upper management constantly pushing more work onto lower level wage workers while offering little incentives to do so. Customers ask the world of copy and print associates and there's often a significant gap between the reality of store and employee capabilities and what the customer thinks those capabilities are--something the company encourages to a degree to hold onto customers. Company is on the fritz due to less demand for its products and services and I got the sense that a real sense of panic pervaded every decision upper management made.