Pros
The ability to work on computers and perhaps make someome smile when their computer is fixed, customer interaction, and a job.
Cons
I had the interview and then was set to come in and take the assessment test. I am an A+ certified technician with many years on the inside of a computer and per them, passed the their test. They offered me the job but told me the pay would be 7.70 p/h. During the interview I was all but told that the cleaning of a customer's computer is mainly removing the main infections. I took that to mean that Staples charges the customer full price for removing infections but not removing all of them but telling the customer their system is clean. The rate of pay is extremely low for a certified technician. I am not one to put a lot of weight in any certification as I myself have met a many of people that had the certs and didn't know their head from the hole in the ground. I also noted in the interview Staples seems to care more about selling than actual computer repair as that is what I heard most of during the interview.