Pros
Decent amount of training (In my store), before being allowed to touch any computers. Management is great about working around my class schedule, and giving people time off when they request it. The other employees are great, there is no drama at the store I work at, and we've made friends with each other outside of work.
Cons
Completely unreasonable goals. I had a goal for $600 in protection plans on a week when I worked less than 20 hours, because goals are set on previous years and selling ability, not how much time you will spend in the store that week. While there is opportunity for Easytech Associates to make a bonus, you have to be above 7% on both protection plan and Easytech services, and then a percentage of that is split between Easytech associates...but only if you're out of your 90 day "trial period". The district manager comes in on a semi-regular basis to berate employees about how we aren't earning her enough money, and then our direct managers are forced to crack down on these unreasonable goals we've been given. Cashiers are also reprimanded if they have less than 50% of their transactions with a rewards card. And to top it all off, if you sell a computer with less than a $100 "market basket", you're really in for it (the goal is a $180 basket). All in all, it's an environment that is filled with unreasonable expectations, especially if you're in a busier store.