Working for Staples is Okay - Easy Tech Sales Associate Staples Employee Review

2.0
Feb 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Coworkers make the experience better. The discount is nice.

Cons

Always pressure to be nonstop doing something for your 8-hour shift, whether it's actually pertinent to the job or not. As a tech sales associate your biggest priority is to sell the most product and rack up the biggest numbers, however there is no commission, so the sales you have to fight for tooth and nail are not rewarded to you. From my experience getting a raise is a slow and methodical process that requires a lot of work to explain why you deserve one. Also from my experience, the corporate would always cut hours off of our store, leaving us to either fire employees because we could not pay everyone or chop everyone's hours very low. Also if you're a tech sales associate, a good majority of the time the product that you are supposed to seel to customers wont even be in stock so you cannot even do your job to full capacity. Tag night is also no fun as you have to walk around the entire store and one by one pick off the tags off the shelves and replace them one by one.

Explore other reviews about Staples

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a good job to have

Cons

Not enough pay per hour.

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

You will acquire genuinely useful AR and account management skills including Oracle, MS Office, customer support, reporting, and general O2C fundamentals. These skills will help you in future roles and look good on a résumé. To be transparent: those skills will come in handy when you’re searching for a new job later — because based on team conditions, you’ll likely be looking again within a year.

Cons

The Escalation Specialist role was originally part of the Center of Excellence (COE) and fully remote. It is no longer remote. Management relies heavily on weekly “validation” scorecards to evaluate performance. These scorecards often feel subjective and based more on opinion than actual workload, metrics, or demonstrated knowledge. They do not accurately reflect your true performance or skill level. Recognition tends to go to the same small group of individuals (primarily within Vendor Management), even though the Specialists are responsible for the majority of the day‑to‑day work and issue resolution. This creates an uneven sense of visibility and appreciation across the team. You deserve better!

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