Chill staff, insane customers - Copy & Print Center Associate Staples Employee Review

3.0
Jun 7, 2022
Recommend
CEO approval
Business Outlook

Pros

One of the few jobs I've had where the managers actually felt like real people and not robotic corporate avatars. The store manager when I was there seemed to genuinely understand my position and there's a feeling of mutual respect regardless of position. I liked doing print production.

Cons

Customers are absolutely insane. I had one who expected us to break our printer forcing incompatible label paper through it. Other issues stem from this and it results in high turnover and a pretty stressful environment. The sheer number of customers who didn't know how to or refused to email their files to us was baffling. Some people would default to shoving their phones in my hand so I could do it for them. Pay sucked.

Explore other reviews about Staples

5.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good community of workers overall

Cons

It has a very high turnover rate due to layoffs

3.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Discount was pretty nice to have

Cons

Management was changed very frequently that right when one person would finally get their system in order, someone else would be hired to take their place. Also the pay was really bad, like it only became 15 right before I was leaving.

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