Pros
Nice people to work with, management is nice enough, customers are actually really nice, only an occasional mean spirited individual.
Cons
Management follows corporate policy when it comes to days off, which is, as they say, not obligated to give requested days off. And while I can understand that, when you request days off well in advance, it seems only logical and human to do everything you can to cater to that because then you allow your Employee to have better morale. Next up is the relentless selling of tech work and ESP, TSPP, and PRP plans. Who the hell is going to pay that much for a router? Especially when it is on sale this week and will probably be on sale again in another week, maybe for a lower price! These plans may be competitively priced, but they sure aren't competitive when it comes to coverage. And the worst part of it all? the Easy Tech Expert manager in training. He thinks he is running it all.