Honest review from former staples in store technician - Staples EasyTech Expert Staples Employee Review

3.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Getting to interact with customers on a daily basis and co-workers were not crazy. Management was very encouraging for professional growth in the particular store I was in.

Cons

Pay is a joke for what you do. Most of the IT repairs are handled via 3rd party. You are essentially a glorified salesman acting as a technician. Too much pressure to makes tech/esp dollars which turns to lying to the customer instead of helping them.

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5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Working with cool products and nice people

Cons

Sometimes the Amazon return line gets long

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

good work life balance great if you don't get laid-off because of changes which happens every year good benefits offer consistent training

Cons

never know when you will be laid off will decrease your pay without prior notice not much room to grow use diversity in marketing but no real diversity within management roles or sales roles

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