2.0
Apr 30, 2025
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Employee discount is decent if you regularly buy office supplies or tech. Coworkers were supportive and tried to help each other despite the chaos. Basic retail experience that can help you build customer service skills.
Cons
Chronic understaffing made a lot of shifts stressful and overwhelming. High turnover, even in management, created instability and poor communication. Unrealistic goals for services and memberships, especially when customers are already frustrated from long wait times. Pay was just over minimum wage for the state of Maryland.