Sales - Anonymous employee Starkey Employee Review

1.0
Oct 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

philanthropic Foundation, 4 weeks PTO to start, 401k match beginning 2018, new CTO hired to turn things around Your job satisfaction will depend on whether you choose the right business unit to work for, and if in sales, your opportunity to earn commission.

Cons

struggling to adapt in a changing industry, declining revenue/market share, products lacking innovation, disorganized product launches, high turnover, unrealistic goals and expectations, long sales cycle (1 year), only paid if you grow your territory overall for the entire year, draw on commission where you may owe money back to the company out of future earnings, have to sign a non-compete, no career advancement for most, many evenings and weekends worked, does not value work/life balance, some reps cover 2 territories with no additional compensation, ongoing lawsuits and other company turmoil, profits before people, double standards in which rules are unfairly applied in different ways to different people/teams/groups, micromanaging, poor interdepartmental communication, busywork taking away from selling time Starkey has a reputation for burning through their sales representatives with excessive workload and low pay. The turnover is very high. The goals are also so high this year that most of the salesforce is not making them and therefore not making money. Therefore the mood in the office is negative/depressing but the some people are better than others about hiding it. The compenation plan with the draw on commission does not motivate the salespeople to perform. Employees dislike having to pay back money they have already been given. Managers have been downgraded from offices to cubicles alongside inside sales staff, so you cannot even have private conversations. Diversity of thought is not encouraged in the Starkey culture. They tend to want "yes people" who do not challenge their ways or ideas. There are "wolves in sheep clothing" within leadership, as they do not acknowledge their own shortcomings and would rather scapegoat the employees all the while they tell you they are the good guys.

Explore other reviews about Starkey

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, good pay, rewarding work, great employees, private company

Cons

Some silos between departments can be difficult to work with sometimes

3.0
Jan 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission-Driven Impact: You get the unique satisfaction of knowing your technical infrastructure directly supports technology that restores hearing and improves the quality of life for millions. • Innovation Hub: Because Starkey integrates AI and sensors into their hearing aids, IT engineers often work with sophisticated, modern stacks that bridge the gap between traditional enterprise IT and wearable tech. • Strong Local Culture: As a privately held company with deep roots in Minnesota, Starkey offers a stable, family-oriented environment that often feels more personal than a massive, faceless tech conglomerate.

Cons

Legacy Debt: Like many established manufacturing giants, you may encounter older legacy systems and "on-prem" hurdles that can slow down the deployment of more modern, cloud-native solutions. • Corporate Rigidity: Some employees report a traditional top-down management style, which can occasionally feel restrictive if you are used to the agile, flat autonomy found in Silicon Valley-style startups. • High-Pressure Environment: Given the precision required for medical devices and global distribution, the IT uptime requirements can lead to demanding "on-call" cycles and high-stress troubleshooting windows.

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