So, so - Anonymous employee State Collection Service Employee Review

Non-collection employees are rarely recognized or praised for their work. Communication is a dead lock. Sometimes seems like you need an army to get any issues resolved. There are a lot of people who seem to have no idea what they are doing. Not sure why managers do not require them to have additional training or change their job duties after multiple complaints have been voiced. Gets to the point where it's like, does my voice really matter?