Great Company but stressful - Claim Specialist Total Loss State Farm Employee Review

4.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary increases, benefits are good. Management tried their best within their power and listened.

Cons

Workload is hectic, and it wasn’t the fact that processes changed, but there was no balance with the work load and the amount of changes. You were still required to complete claims within the same timeframe as if no new processes were added.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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