Good in Some Ways, Bad in Others - Claims Representative State Farm Employee Review

4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I always had good management Good training and support

Cons

Benefits used to be so much better before the new CEO took over Stressful job - be prepared for conflict resolution

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3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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