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      Immature UX and disjointed teams - Lead Ux Designer State Farm Employee Review

      3.0
      Oct 28, 2025
      Lead ux designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Talented people who care about customers and want to make a difference. Some teams are passionate about improving experiences and willing to collaborate when given the chance.

      Cons

      UX is often viewed as a design tool function rather than a strategic partner. Leadership communication is inconsistent, and systems are not well-connected. Research is undervalued, collaboration between teams is broken, and backend systems make it hard to deliver seamless experiences for customers, agents, and corporate users.

      Explore other reviews about State Farm

      5.0
      Apr 4, 2026
      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice boss, great pay, and experience

      Cons

      The clients can be a bit demanding

      3.0
      Mar 8, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Cons

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1058
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