Hybrid work and great benefits, but toxic environment - Investment Planning Service Representative State Farm Employee Review

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work Great benefits, lot of pto

Cons

Call center environment (run) Micromanagement from managers Rude customers and agents Agents who don’t know how to do their job but still take commission for that Terrible schedule Not flexible if you have doctor’s appt

Explore other reviews about State Farm

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, benefits pay, time off

Cons

Workload, No over time available. Non communicative attorneys

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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