This is not the Old State Farm - Claims State Farm Employee Review

3.0
Oct 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pension, and opportunity for growth IF you live in one of 4 major locations. Decent salary for the industry once you move past entry level. Opportunity for bonus for most people.

Cons

This company has lost it's focus on it's people, leading to overworked and under appreciated staff, in turn providing poor customer service. Everything is turning production/call center focused, less critical thinking and actual use of talent and skill.

Explore other reviews about State Farm

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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