High Turnover - Claims Associate - Express State Farm Employee Review

3.0
Dec 20, 2016
Recommend
CEO approval
Business Outlook

Pros

State Farm has good benefits and generally the people working there are easy to deal with. The job is not hard. Gaining experience at State Farm can help you access opportunities at other companies.

Cons

There are too many changes that negatively affect employees. State Farm makes decisions that are not based on input from actual employees. The amount of micromanaging is unreal! From metrics, to your daily schedule to the amount of time you visit others you know during your breaks...they are watching everything. It is a team environment, so there are times you'll have to fix mistakes made by other team members. This can get frustrating because it makes you feel you are the only person putting forth the effort to get the job done right. State Farm pays lower than any other company does for this exact position.

Explore other reviews about State Farm

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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