Sales - Personal account rep - Peronal Account Representative State Farm Employee Review

2.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Good experience and a great starter job. My team was awesome. The hours were great 8:30-5 with a hour lunch. My agent paid for my licensing.

Cons

It is a sales job.. You are selling insurance, no one likes to be cold called about insurance. If you get hired on for a sales position you will most likely be doing tons of service as well which really hurts because the base salary for a sales person is low. You rely heavily on commission but spend a lot of your time doing service work.... There are tons of things that customers will call angry about, if you don't have thick skin I would stay away. The turnover is horrendous also which puts more work on your shoulders. Also the insurance rates will determine how successful you are which is totally out of your control. The systems are so far outdated it is not funny.

Explore other reviews about State Farm

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All