Working here in claims will kill your will to live! - Claims Specialist State Farm Employee Review

1.0
Mar 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Extensive Claims training that other companies value will hire you immediately. It's a pay check with benefits

Cons

Extreme micromanagement. Not treated as a person. We work to computers and not the people who are our customers. The metrics are unbearable and unrealistic. Good luck if you have a family because the workload is impossible. Overtime is often mandatory. Your work schedule changes every 6 months or less. The stress level very high. Cannot get time off when needed. Penalized if you get sick and can lose your job you exceed their designated point system. Public humiliation for not being the best in each metric category.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, benefits pay, time off

Cons

Workload, No over time available. Non communicative attorneys

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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