No longer a great place to work - Claims Specialist State Farm Employee Review

1.0
Apr 20, 2017
Recommend
CEO approval
Business Outlook

Pros

It was good pay but I had worked there for over 20 years so I had earned to the salary. My coworkers were wonderful!

Cons

Everything has changed. State Farm used to be the best company to work for. They no longer are caring and micro manage their employees on all levels. You are strictly reviewed and the workload is overwhelming because they keep making the departments cut back employees, however they are adding job duties to all positions. Management has to sit with every employee and review them at least once a week. There is so much stress that the employees are unhappy and it is coming across in their customer service. I have a friend who cries almost daily at work because she is so stressed and she is an upbeat hard worker. It is truly a nightmare and has gone from a fantastic place to work to one of the worst work environments imaginable.

Explore other reviews about State Farm

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership, great culture, work-life balance

Cons

Very fast-paced work, pay could be higher

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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