Great company, poor departmental leadership - Claim Adjuster State Farm Employee Review

2.0
May 24, 2012
Recommend
CEO approval
Business Outlook

Pros

The Brand is very strong They are number 1 They have a strong drive to provide great service to the customer I think the company is very strong financially and will remain that way Decent work/life balance depending on your management Not a bad place to start a career in the insurance industry but I would take what you learn here and move on to a place where you can actually grow at an acceptable pace unless you're one of those people who are ok with being in the same role for your entire career.

Cons

My cons wouldn't be toward the company as a whole, but toward certain departments, more so the way that they are run. There are tons of changes going on and there seems to be very little regard for the problems that these changes cause the employees. You've got employees committing suicide in the Southern region as an alarming rate and the company seems to want to sweep it under the rug instead of investing the time to find out what's going on and getting people the help needed. The company is very strong finically, but it's because they are very conservative and behind the times. They don't pioneer anything, but they franticly try to follow suit of others when they start to lose market share. This puts stress on upper management who then expect impossible things out of their workers and hold them to unreasonable standards. You work years to earn vacation and have to fight with management at times to be able to take it. They give you a mountain of Paid Sick Days, but if you take more than 5 in a years time, they want to have a "conversation" or write you up (depends on your management). The salaries are very low compared to the industry standard, and the company recognizes this but seems to be ok with it. Growth opportunities are very few when you get past the Professional/Technical level unless you're willing to relocate to Bloomington. The corporate cultue seems to still be very much a "good ole boy" type of culture meaning it's more about who knows you than what you know or what you can do or have done. Very political

Explore other reviews about State Farm

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great onboarding Excellent and fast training to licensure Great culture

Cons

A bit vague and ambiguous at first

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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