Claim Specialist - Claims Specialist State Farm Employee Review

1.0
Sep 10, 2017
Recommend
CEO approval
Business Outlook

Pros

The only pro is that you get a paycheck.

Cons

They treat employees like factory workers and professional level employees have to clock in on a wall as well as log in on their computers. They administer a point system and with 18 points in a 6 month period, you are terminated. There is no capacity to take time off and if you leave for an emergency, you get points. I worked there over 20 years and the company has changed for the worst and they are losing so much money. The managers are forced to treat people like numbers and they only care about the metrics that have been forced on them. They micromanage every minute of your day and they even look at how many non-business websites you visit each day. There is no work-life balance and the new model that they are using is tearing the company apart. Thanks to the new CEO, he's taking the company down.

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5.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Chill environment, good starting pay for the area, learning a lot

Cons

Pay progression seems pretty slow if you stay your whole career

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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