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      Good Midwestern Slow to Change Company - CAT Claim Representative State Farm Employee Review

      3.0
      Feb 17, 2009
      Cat claim representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very stable company with a good group of compentent employees (for the most part). Good benefits, time off, too much sick time. 401k and pension, but its tough to be a claims soldier for 30 years. Employees think they made a good decision joining this company and then the job starts and you wonder what you have done.

      Cons

      Slow to make any changes. Question managements competence. Promote work life balance but its just talk, nothing to back it up. Travel all year and lose your family is SF's way. Just a number....the quicker you learn this the better things will be. Agency can talk to claim partners however they want WITHOUT ANY REPERCUSSIONS ! No one has your back.

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      5.0
      Jun 4, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good work life balance

      Cons

      Wish the 401k matching was stronger

      3.0
      Mar 8, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Cons

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

      1058
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