Great job to have if you're able to accurately predict when you'll be sick - Claims Associate - Express State Farm Employee Review

3.0
May 25, 2018
Recommend
CEO approval
Business Outlook

Pros

I LOVED working claims because I enjoy helping people and feeling like I'm making a difference in people's overall experience.

Cons

The attendance policy is ridiculous. 20 point system, you get 4 points for one missed day, and there is no sick time. If you get sick you're SOL, because you'll either have to suffer through it on the floor or you'll get those 4 points. Hopefully you don't have children or that will make it even more difficult for you. They would rather keep really crappy customer service providers over people who sometimes can't make it in. Availability is the best ability, but there has to be some type of understanding.

Explore other reviews about State Farm

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

State Farm is a very reputable company to work for, and they have a lot of great benefits.

Cons

Like any big corporation, a lot of it is who you know.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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