Great experience to get your foot in the door, but very stressful environment - Claims Processor State Farm Employee Review

2.0
Oct 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Great benefits Allows great opportunity to build corporate environment competencies Coworkers are willing to help and open to feedback Great training for individuals with no insurance experience

Cons

Micro-managed environment High levels of stress dealing with customers expectations Call center with extremely high incoming call volume In order to advance, you must go above and beyond

Explore other reviews about State Farm

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

stable and reliable environment. Interesting work

Cons

If not planning to be an agent could be a dead end

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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