Claim specialist - Claims Specialist State Farm Employee Review

3.0
Jul 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay is descent. I build great relationships with people that I will always cherish. Helped me understand claims and policies over the years but you definitely learn as you go.

Cons

Management is horrible. All they care about are the numbers. No quality handling. Non optional overtime. No time with your family and the schedules mostly are not all that good either. The VP is cold as ice. A closed claim is the best claim but yet tons are still open which means more work for you.

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5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here must all be headed to heaven 😅 never met a bad coworker or manager in my 6 years. They are always having events at work also.

Cons

You have to talk on the phone a lot but to some this is not a con.

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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