Crazy Agent - Customer Service Representative State Farm Employee Review

3.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Great chance to develop and build relationships with people from all walks of life. If you can stick around for a year there is a chance to move into the operation side of things if you desire.

Cons

Agent I worked for was very unorganized. Lacking any type of structure. All over the place.

Explore other reviews about State Farm

5.0
Apr 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice boss, great pay, and experience

Cons

The clients can be a bit demanding

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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