This is a job for people that want to pay the bills and get home in time to watch "Idol" or "Dancing" and go to sleep. - Claims Representative State Farm Employee Review

1.0
Mar 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Learning how business works, i.e. the engineering of an individuals productivity, from the bottom. Taylorism, as it is known in the MBA textbooks.

Cons

Tethered to a desk. Unhealthy to be sedentary in prime of your life. If you are not at your desk, you are not working. Phone headset, incessant ringing of phone and complaint calls most of the day. Arguing about car value and minutia of claims process over and over again. Manager reviews- either you are too slow and super thorough, or you need to speed up to make your "numbers" look good. Numbers are phone calls, initial settlements, follow ups, all tedious crap.

Explore other reviews about State Farm

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good environment with good people

Cons

Work sometimes stressful or repetitive

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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