Pros
- it's relatively easy to move up in the company. - the system is such that if you luck out and work for a great agent your experience on the day-to-day will be considerable more bearable. it's certainly not difficult work, it takes customer service skills, computer knowledge, and (for those who aspire to actually be good at the job) the willingness to spend extra time resolving customer issues, because that's what is supposed to separate state farm from companies like geico and mercury.
Cons
-state farm is HORRIFICALLY run. this is not hyperbole, i am amazed that it has maintained relative success. their policies are asinine, the home office is nearly completely incompetent, and the clients are growing increasingly frustrated with the ever contorting, highly inefficient structure. i cannot stress enough to run, not walk, away from this company as either a customer or employee. -it is also relevant to mention that despite working with the company for nearly four years, i never received any benefits of any kind.