Limited opportunity for growth (read: none) - Injury Claims Specialist State Farm Employee Review

1.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

-matching 401k up to 900/year -paid for licensing / cont education

Cons

-Overwhelming workload. Industry average is 180 claims per handler, state farm is well over DOUBLE that. -Incompetent management, constantly restructuring every 3 months. -Inadequate training, most people done even know what their job is until they go "live". -Poor pay; I train wave upon wave of new hires only to find out that I make the same as the newbies; or even sometime, less. -I have seen people fall asleep on the job, get written up, and then be promoted within 6 months. - I have seen bottom of the barrel performers be promoted over top performers.

Explore other reviews about State Farm

5.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good environment with good people

Cons

Work sometimes stressful or repetitive

3.0
Mar 8, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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